Billing Terms and Conditions

Paying at Nvora Boutique should be easy and safe. Here you can see how you can pay, how we look after your details, and what happens if something goes wrong.

1. Payment methods

You can pay with the most widely used cards and digital payment options. We currently accept:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • MasterCard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

All payments are processed in Australian dollars (AUD).

2. How payment works

You pay at checkout, and your order is only confirmed once the payment has gone through. We do not process, pack or dispatch an order until we have received the full amount.

If a payment fails, is declined or cannot be verified, the order remains unconfirmed and may be cancelled automatically. If that happens, you are welcome to try again or choose a different payment method.

3. Prices and currency

All prices on nvoraboutique.com are shown in Australian dollars (AUD), and shipping is free on all orders. The price you see at checkout is the price you pay.

Prices may change without notice, but never on an order you have already paid for. Promotions, discounts and offers must be applied before you pay and cannot be added to an order after the purchase is completed.

4. Secure payment

Your security comes first. All payments are made over an SSL-encrypted connection and through trusted payment providers, so your details are protected throughout your purchase.

We never store your card or payment details on our servers. Sensitive data is sent directly and securely to certified payment providers such as Shopify Payments and PayPal.

5. Refunds and disputes

Refunds always follow our refund policy, and the money goes back to the payment method you used for the purchase.

If you experience a problem with a payment or a refund, please write to us first at info@nvoraboutique.com – we can usually resolve it quickly. Unjustified or fraudulent disputes (chargebacks) will be investigated and contested.

6. Fraud prevention

We take fraud seriously – to protect both our customers and our store. We therefore reserve the right to:

  • cancel or hold orders that appear suspicious or unauthorised
  • ask for additional verification or identification for high-value purchases, or if we suspect fraud

Attempted fraud may be reported to the relevant authorities and may have legal consequences.

7. Questions?

If you have questions about payment, invoicing or refunds, we are happy to help.

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